CALHOUN COUNTY, MI (WKZO AM/FM) – Some Android phone users may experience a glitch that prevents calls to 911.
The Calhoun County Consolidated Dispatch made brought attention to this glitch on Tuesday.
The CCCD says the glitch has to do with having an Android and Microsoft Teams.
With that in mind, CCCD recommends that users refer to the following tips, which are provided by Google.
Google recommends that all Android users –
- Check if the device is running Android 10 or above. Only users on Android 10 or later versions are potentially impacted;
- If Microsoft Teams is downloaded, check if you are signed in. Only those who have the app downloaded but are not signed in are impacted;
- If you are signed in to Teams, stay signed in and update the app to the latest version;
- If you are not signed in to Teams, uninstall and then reinstall the app, using the latest version of Teams.
The CCCD also provided a link to an article by Daily Voice that provides more information.
That article can be found by clicking here.
The announcement from CCCD can be viewed below.
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