JACKSON, MI (WKZO AM/FM) — Consumers Energy announced on Thursday, January 19 that it will provide $25 million to homes and businesses to help customers who are facing challenges with their energy bills.
The contribution, approved today by the Michigan Public Service Commission, is being delivered through $15 million in automatic bill credits to all Consumers Energy electric customers and another $10 million in assistance for financially vulnerable households.
“Consumers Energy cares about Michigan and our customers, and we consider it our mission to look out for the households and businesses that count on us every day,” said Garrick Rochow, Consumers Energy’s president and CEO. “We are putting dollars directly in the hands of our customers, particularly for those who need help staying warm and safe in their homes this winter.”
Homes and businesses that receive electricity from Consumers Energy will start automatically receiving $15 million in bill credits for the next 12 months based on their energy use. Customers do not need to take any action to receive those dollars.
People who need help should contact 2-1-1, a free service that connects Michiganders with nonprofits to find help with basic needs, from energy bills to food and shelter. Consumers Energy customers also should call 800-477-5050 if they are facing challenges with their bill.
“We want to make sure that everyone knows not only that Consumers Energy is helping, but that they can take steps today to get access to those dollars,” Rochow said. “Assistance is only a phone call away.”
In all, Consumers Energy has provided over $37 million in help for energy bills and basic needs since the start of last year.
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