Ocado says ‘very small number’ of orders cancelled on M&S launch day

LONDON (Reuters) – British online supermarket Ocado said a “very small number” of orders were cancelled on Tuesday, the first day it is offering products supplied by Marks & Spencer , blaming a surge in demand for the new service.

“The M&S launch has been incredibly popular. We have seen a surge in demand for M&S products in the run up to launch which has impacted a very small number of orders today,” said an Ocado spokeswoman.

“The vast majority of customers are unaffected and will be delivered as normal. We would like to thank our customers for giving M&S such a big welcome and sincere apologies to any customers having to wait a bit longer.”

(Reporting by James Davey; Editing by Alistair Smout)