JACKSON, MI — Jackson-based Consumers Energy is alerting Michiganders to be on the lookout of scammers who this week have been contacting people and demanding immediate payment with a bogus threat that their service will be shut off.
Consumers Energy said in a press release that customers this week are reporting receiving phone calls and emails from scammers who encourage them to make immediate payments after being threatened with power shut-off. They are spoofing company phone numbers, telling the caller they need to pay a balance immediately, and insisting on using prepaid debit cards or gift cards to make payment.
“We know most people already are careful not to give their money and personal information to strangers, but we want to make sure they’re alert for these criminals who are persistent and determined to con people out of their earnings,” said Jim Beechey, Consumers Energy’s vice president of information technology and security.
If you have made a payment and think you were the victim of a scam, call 800-477-5050, and Consumers Energy will collect details, according to the press release.
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