According to the Free Press On-Star will stop collecting data from customers if they cancel the service. This change came only after the Federal Trade Commission began looking into the legality of the practice.
Flashback to earlier this month, OnStar informed customers by e-mail that beginning Dec. 1 the service would continue collecting data after a consumer canceled the service, unless the consumer asked OnStar to stop collecting it.
A couple of quotes from OnStar's President “ We realize that our proposed amendments did not satisfy our subscribers," This is why we are leaving the decision in our customers' hands. We listened, we responded and we hope to maintain the trust of our more than 6 million customers."
I am trying to figure out at what point they thought that customers wouldn't mind being tracked? I really find it hard to believe that someone in the OnStar boardroom didn't ask this question “Don't you think that might be an invasion of privacy?"